Widerrufsrecht

At Jawaher, your satisfaction is our top priority. If you're not completely satisfied with your purchase, you may request a return or refund under the following conditions:

Return Period: You may request a return within 14 days of receiving your order.

Eligibility: Items must be unused, in their original packaging, and in the same condition as received.

Non-returnable items: For hygiene reasons, we do not accept returns on earrings, underwear, or cosmetic products.

Return Process:

Please contact us at jawaher.store@gmail.com with your order number and reason for return.

Wait for confirmation and return instructions before sending the item.

Return Shipping Costs: Customers are responsible for return shipping unless the product is defective or incorrect.

Refunds: Once we receive and inspect the returned item, we’ll notify you. If approved, a refund will be issued to your original payment method within 5–10 business days.